TEKVOX Knowledgebase
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Topics: Device Power, Troubleshooting
Troubleshooting Power in PoE Devices
This article contains instructions for troubleshooting power-related issues in devices using Power over Ethernet (PoE)
Topics: Device Power, Troubleshooting
Troubleshooting Power in PoH Devices
This article contains instructions for troubleshooting power-related issues in devices using Power over HDBaseT (PoH)
Topics: Installation, Software
Downloading and Installing TekManager
This article contains instructions for installing the TekManager software suite
Topics: Installation, Touchscreen Controllers
TekTouchPad Wall Installation
This article contains instructions for installing a TekTouchPad 3.5″ touchscreen controller on any flat, vertical surface (e.g. drywall)
Topics: Cable Housings, Installation
TSC7 Cable Housing Installation
This article contains instructions for installing a TSC7 cable housing
Topics: Installation, Touchscreen Controllers
TCX10 Wall Installation
This article contains instructions for installing a TCX10 10″ touchscreen controller on a wall or other flat, vertical surface
Topics: Installation, Touchscreen Controllers
TCX10 Podium Installation
This article contains instructions for installing a TCX10 10″ touchscreen controller on any flat, horizontal surface (desk, table, podium, etc).
Topics: Installation, Touchscreen Controllers
TCX7 Wall Installation
This article contains instructions for installing a TCX7 7″ touchscreen controller on a wall or other flat, vertical surface
Topics: Installation, Touchscreen Controllers
TCX7 Podium Installation
This article contains instructions for installing a TCX7 7″ touchscreen controller on any flat, horizontal surface (desk, table, podium, etc).
Topics: Installation, Touchscreen Controllers
TekTouchPad Podium Installation
This article contains instructions for installing a TekTouchPad 3.5″ touchscreen controller on any flat, horizontal surface (desk, table, podium, etc).
Topics: Installation, Occupancy Sensors
Large-Room Wall Mount Occupancy Sensor Installation
To download the full installation guide, which includes detailed instructions & graphics for each step, click here.
To visit the 78021 Large-Room Wall-Mount Occupancy Sensor Product Page, click here.
Wall-mounted occupancy sensor should be placed at the front of the room, above head he
Topics: Installation, Occupancy Sensors
Large-Room Occupancy Sensor Installation
To download the full installation guide, which includes detailed instructions & graphics for each step, click here.
To visit the 78003 Large-Room Occupancy Sensor Product Page, click here.
Large-room occupancy sensors should be placed in the approximate center of the room, with vents f
Topics: Equipment Returns, Troubleshooting
Equipment Returns
If you have a product under warranty that has stopped working, please contact our support team. If our technicians are not able to resolve the issue, fill out the RMA Submission form on our Support page. We will then contact you with shipping instructions for returning the defective unit.
Topics: Installation, Occupancy Sensors
Small-Room Occupancy Sensor Installation
To download the full installation guide, which includes detailed instructions & graphics for each step, click here.
To visit the 78002 Small-Room Occupancy Sensor Product Page, click here.
Small-room occupancy sensors work best when placed behind or above the instructor, with the vents fac
Topics: Products and Software Information, TekDataLocker
TekDataLocker
TekDataLocker is a secure cloud file management system that keeps track of software and documentation. Each campus has their own folders and files which are assigned by user’s rights. All users have access to TEKVOX documents and drawings. It can be found at www.tekdatalocker.com