TEKVOX Knowledgebase

Introduction

TekMonitor Views allow users to map TekMonitor Data to specific headers, and display that data in the TekMonitor View window of TekManager. Users can choose both what data is displayed, and how it is displayed. All data must be mapped correctly for every TekMonitor in a project to en

Detailed explanation of the information presented in the Properties window of TekManager for a TekMonitor

Overview of TekManager icons and what they mean

Detailed instructions for how to update device drivers in TekManager and how to update TekMonitor firmware

How to create a new TekManager project, and descriptions of Project Settings

General overview of what TekManager projects are and how to use them

How to search for TekMonitors on a network using TekManager

This article contains instructions for troubleshooting power-related issues in devices using Power over Ethernet (PoE)

This article contains instructions for troubleshooting power-related issues in devices using Power over HDBaseT (PoH)

This article contains instructions for installing the TekManager software suite

This article contains instructions for installing a TekTouchPad 3.5″ touchscreen controller on any flat, vertical surface (e.g. drywall)

This article contains instructions for installing a TSC7 cable housing

This article contains instructions for installing a TCX10 10″ touchscreen controller on a wall or other flat, vertical surface

This article contains instructions for installing a TCX10 10″ touchscreen controller on any flat, horizontal surface (desk, table, podium, etc).

This article contains instructions for installing a TCX7 7″ touchscreen controller on a wall or other flat, vertical surface

This article contains instructions for installing a TCX7 7″ touchscreen controller on any flat, horizontal surface (desk, table, podium, etc).

This article contains instructions for installing a TekTouchPad 3.5″ touchscreen controller on any flat, horizontal surface (desk, table, podium, etc).

To download the full installation guide, which includes detailed instructions & graphics for each step, click here.

To visit the 78021 Large-Room Wall-Mount Occupancy Sensor Product Page, click here.

Wall-mounted occupancy sensor should be placed at the front of the room, above head he

To download the full installation guide, which includes detailed instructions & graphics for each step, click here.

To visit the 78003 Large-Room Occupancy Sensor Product Page, click here.

Large-room occupancy sensors should be placed in the approximate center of the room, with vents f

If you have a product under warranty that has stopped working, please contact our support team. If our technicians are not able to resolve the issue, fill out the RMA Submission form on our Support page. We will then contact you with shipping instructions for returning the defective unit.